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online counselling


Online Video Counselling

Secure, confidential counselling without having to leave home

What is e-mindpower?

e-mindpower is Crookes Counselling & Consulting Service’s new telehealth service, created to make accessing mental health services easier for those unable to travel to our rooms in Werribee. e-mindpower allows you to have sessions with an experienced, qualified Psychologist or Social Worker who will offer private, secure and confidential remote counselling.

Who can book in?

Telehealth counselling is available to anyone over the age of 16 years. 

If you live in a classified rural or remote area Medicare rebates may apply.

Please contact our office for further information.

For further information on online counselling, please:

Call: 1300 591 449

         (03) 9742 3500


Send an online enquiry

How does online counselling work?

We will assist you in setting up our Telehealth counselling program, and take you through the steps on how to use it at home. You will also receive a set of instructions to refer to for your sessions.

For Telehealth counselling sessions at home, please have your device set up and ready to go 5 minutes before your appointment time. Your counsellor will then send you an email request for you to access your Telehealth counselling session.

What will I need?

  • A good quality personal computer, tablet or mobile device, with a working microphone and webcam
  • A stable internet connection
  • Access to a phone (in case of any internet issues)
  • Private quiet space with good lighting 

How much will it cost?

The cost of each e-mindpower session is $170, and will need to be paid prior to your appointment via credit/debit card or bank transfer.

If you choose to pay via credit/debit card, our reception team will contact you prior to your appointment to process the payment over the phone.

If you wish to pay via bank transfer, please advise reception at the time of booking so that they can provide you with bank details. Please note that bank transfer payments will need to be submitted 3 days prior to your appointment.

Medicare rebates may apply.